We have established a customer code of conduct to ensure clients get the highest of standards at all times.
We do, at times, distribute a limited amount of third party print management software products to the industry, however you can rest assured that our guidance remains impartial, professional and never compromised; to all clients, NewField IT guarantees:
- We will always work in the best interest of our clients.
- will deliver services to our clients with integrity, competence and objectivity
- Services will be carried out by staff with appropriate training and accreditation
- Commitments made to a client will be realistic and achievable
- We will ensure that the client is aware of all fees and expenses before we commence work and will be appropriate for the work to be undertaken
The nature of our work means that on occasion we may face potential “conflict of interest” situations between different business offerings; in this instance we will seek to avoid any conflict by adopting the following practices:
- We will not engage with a client through two routes at the same time (e.g. directly and via a partner, or via two different partners)
- We will not supply or promote any of our 3rd party products whilst directly engaged as independent consultants.
- We will only deliver both professional services and 3rd party products in the same project when engaged indirectly with a client (e.g. via a partner)
If any potential conflict of interest arises during a project it will be immediately reported to the client and resolved to their satisfaction.
BUSINESS MANAGER, VOKHUS
"Untitled document Having used Asset DB in its evolving formats over 5 years, I can safely say there is nothing better in the marketplace. Accuracy, professionalism and usability mean we can provide a high quality service to our customers time and time again. If you are in the MPS game and want to show your customers a high quality of audit work, look no further - highly recommended."
BUSINESS DEVELOPMENT MANAGER, THE DTP GROUP
"A heartfelt thanks to your team who bought me back from the brink of disaster; they were brilliant and used their extensive knowledge, intuition and mental agility to diagnose and restore my version of Asset DB and kept going with good humour and unlimited patience and grace; my sincere thanks for a job well done."
MPS SPECIALIST, NATIONWIDE INSURANCE
"As Nationwide continues to move towards maturing our well-recognized MPS program we're looking to use best-in class tools to further simplify our processes. NewField IT's Asset DB Toolset provides us capabilities to quickly review print asset information combined with user details so we can optimize each floor specific to its needs."
TRANSITION MANAGER, DELL UK
"Asset DB has made the bridge from paper and post-it to digital which has truly made my job a lot easier in many aspects. Thanks and keep up the updates, each one brings a new and better enhancement!"
DEVELOPMENT MANAGER, MPS OCE UK LTD
"Untitled document The product and product development is excellent. Service support likewise is very good."
MPS MODERN OFFICE METHODS
"Thank you for the effort to bring a product to market that puts me hands down above my competition. Keep up the good work!"