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If you are experiencing any problems our dedicated support team are here to help and just an email or phone call away.
Please be sure to go through the list below before contacting us. This will ensure that your enquiry is routed to the correct department and in order for us to respond to your enquiry as soon as possible. Thank you.
- Technical & Software Support
Have you looked through our FAQ's in the Resources area? These offer answers to the most common technical problems and may help you solve the problem yourself. You can access the resources from the links on the right hand side of this page.
If you are experiencing technical difficulties with your software, or would like help with regards to the use of your software, including training please contact our dedicated support team.
> Contact Support here - Website User Access and Account Logins
If you would like to request a username and password for the website
> Contact us here
Whoops! Forgot your username or password? No problem, let us know and we can re-activate your account
> Contact us here
- Downloads and Software updates
Can be found in the Resources area of the site. Please note this is a secure area of the site and you must be logged in to access this area. Please use the links on the right hand side of this page to access the relevant resource area.
General enquiries
- For sales or pricing information please call +447 871 6700, or email us here
- For all other enquiries please call +447 871 6700, or email us here
To request a login contact us on 020 7871 6700 or email us
Support
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BUSINESS MANAGER, VOKHUS
Says...
"Untitled document Having used Asset DB in its evolving formats over 5 years, I can safely say there is nothing better in the marketplace. Accuracy, professionalism and usability mean we can provide a high quality service to our customers time and time again. If you are in the MPS game and want to show your customers a high quality of audit work, look no further - highly recommended." -
BUSINESS DEVELOPMENT MANAGER, THE DTP GROUP
Says...
"A heartfelt thanks to your team who bought me back from the brink of disaster; they were brilliant and used their extensive knowledge, intuition and mental agility to diagnose and restore my version of Asset DB and kept going with good humour and unlimited patience and grace; my sincere thanks for a job well done." -
MPS SPECIALIST, NATIONWIDE INSURANCE
Says...
"As Nationwide continues to move towards maturing our well-recognized MPS program we're looking to use best-in class tools to further simplify our processes. NewField IT's Asset DB Toolset provides us capabilities to quickly review print asset information combined with user details so we can optimize each floor specific to its needs." -
TRANSITION MANAGER, DELL UK
Says...
"Asset DB has made the bridge from paper and post-it to digital which has truly made my job a lot easier in many aspects. Thanks and keep up the updates, each one brings a new and better enhancement!" -
DEVELOPMENT MANAGER, MPS OCE UK LTD
Says...
"Untitled document The product and product development is excellent. Service support likewise is very good." -
MPS MODERN OFFICE METHODS
Says...
"Thank you for the effort to bring a product to market that puts me hands down above my competition. Keep up the good work!"


